About Mail Order Trees
At Mail Order Trees, gardening meets convenience. Based in the UK, they specialize in delivering high-quality trees, shrubs, and plants straight to customers’ doors. With a passion for nature and years of expertise, their online store makes it easy for anyone — from first-time gardeners to seasoned landscapers — to find exactly what they need.
CATEGORY
- Web App
- E-Commerce
- Plant Delivery
INDUSTRY
E-Commerce,Gardening
WEBSITE
https://mailordertrees.co.ukTime Duration
16 Weeks
LOCATION
United Kingdom
Mail Order Trees – Online Plant & Tree Delivery Platform
Mail Order Trees is a trusted UK-based brand specializing in delivering high-quality trees, plants, and shrubs directly to customers’ doors. Candisoft Tech designed and developed a custom Shopify solution tailored to their unique product catalog, customer journey, and long-term scalability.
We created a fast, mobile-optimized store with an intuitive layout that makes browsing categories like ornamental trees, fruit plants, hedging, and garden tools effortless. From personalized product filtering to simplified checkout and optimized SEO, the new platform provides a seamless experience for gardeners across the UK.
Challenges
Attracting a wide range of gardening customers
Mail Order Trees wanted to reach both seasoned gardeners and first-time buyers while showcasing their wide variety of plants and trees. Creating a seamless browsing experience with clear categories and educational product descriptions was key.
Ensuring a smooth online shopping journey
With a large catalog of products, navigation and checkout had to be intuitive. We needed to make it easy for customers to explore plants, compare varieties, check delivery details, and place orders without confusion.
Maintaining trust and brand credibility
As an online-only garden supplier, building trust was essential. The platform had to reflect Mail Order Trees’ reliability, showcase real product quality, and provide reassurance with strong support, secure checkout, and transparent delivery information.
Solution
Engaging gardening customers with a fresh online presence
We designed a visually rich homepage that highlights seasonal plants, weekly specials, and key categories such as ornamental trees, fruit plants, and hedging. Clear CTAs and inspiring visuals encourage both new and returning customers to explore and purchase.
Streamlined browsing and seamless shopping experience
The Shopify store was optimized for easy navigation, product discovery, and fast checkout. We implemented a mobile-first design, product filters, and category-based browsing to help customers find the right plant quickly. The result is a frictionless shopping journey from search to doorstep delivery.
Building trust and strengthening brand identity
We aligned the design with Mail Order Trees’ nature-inspired identity, using earthy colors, plant-focused visuals, and trust signals like delivery details and customer support highlights. Every element — from fonts to layouts — was tailored to reflect the brand’s credibility and reliability, making online plant shopping as simple and reassuring as possible.
Tool stack used
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